DOC automated calls, form fills and social conversations so a two-person practice could respond faster, follow up consistently and book more appointments.
Featured Client
BOOKING CONVERSION
+262% RELATIVE LIFT
DOC Digital Solutions case-study visualization
Active Users
2.6K
GA4 audience snapshot
Appointment Page Views
321
Schedule page
Booking Conversion
13% → 47%
Client-provided rates
Relative Rate Lift
+262%
3.6x original rate
Before-and-After Rate Comparison
Booking Conversion Increased from 13% to 47%
Bars share the same 0–100% scale.
Automation Coverage
Every inquiry receives a response path
Inbound calls
Automated capture and routing
Website form fills
Immediate follow-up sequence
Social conversations
Centralized response handling
Unbooked inquiries
Persistent nurture and reminders
Ready prospects
Appointment scheduling handoff
SOURCE & METHOD NOTE
GA4: August 16–September 16, 2026. Booking rates (13% and 47%) are client-provided.
DOC Digital Solutions • DOC Growth
Patient demand existed, but manual response and follow-up could not scale.
DOCTOR
Focused on patient care
Front Desk
Calls competed with office tasks
Inquiry Channels
Calls, forms and social messages
Booking Rate
Most opportunities did not convert
A unified response system handled repetitive follow-up while the team focused on patients.
Missed-call text-back
Instant SMS + email
Conversation capture
Persistent follow-up
Booking + reminders
Calls, forms and social conversations flowed into one measurable booking process.
The system multiplied booking output without adding another employee.
13 bookings per 100 inquiries
47 bookings per 100 inquiries
Per 100 incoming inquiries
A 262% relative increase
CONSERVATIVE REVENUE OPPORTUNITY MODEL
34 additional appointments × 30% treatment conversion × $5,000 average case value
